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Frequently Asked Questions

Popular Questions

I am trading on margin and now my account is in deficit. What should I do?
How do I transfer funds to my DEGIRO account?
What do the different key figures in my account mean?
What are the risk categories?
What should I do if my deposit hasn't arrived in my account?
Fee Schedule
How can I enable two-factor authentication on my account?
How do I enable trading on margin from DEGIRO?
I think someone else may have access to my DEGIRO account. How do I secure my account?
Is my information secure with DEGIRO? How do I request access to my data, or to have my information erased?

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We want to empower people to become the best investors they can be. By offering a universe of possibilities and choices on our user-friendly platform, we are removing barriers to make investing accessible to everyone: beginners or experts. You get access to a wide variety of products on more than 45 global exchanges to have the freedom to invest the way you like. In our world, you also get great value for money. So, without compromising an inch on the quality, security and range of our investment services, we offer incredibly low fees. Prioritising your needs has helped us become the leading European online broker. Our 3+ million clients and 100+ international awards are proof of our success.

flatexDEGIRO Bank Dutch Branch, a foreign branch of flatexDEGIRO Bank SE | Amstelplein 1, 1096HA Amsterdam | phone: +41 435 086 329 | e-mail: clients@degiro.ch | flatexDEGIRO Bank Dutch Branch is registered with the Dutch Chamber of Commerce under number 82510245. | flatexDEGIRO Bank Dutch Branch, trading under the name DEGIRO, is the Dutch branch of flatexDEGIRO Bank SE. flatexDEGIRO Bank SE is primarily supervised by the German financial regulator (BaFin). In the Netherlands, flatexDEGIRO Bank Dutch Branch is registered with DNB and supervised by AFM and DNB. | flatexDEGIRO Bank SE is a licensed German bank supervised by the German financial regulator and registered with the German Chamber of Commerce under number HRB 105687.

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